Terms & Conditions

By purchasing and using our products, you agree to the following terms and conditions. Please read them carefully before making a purchase. If you do not agree with these terms, you must not use our products or services.

1. General Terms

1.1 These Terms & Conditions govern the sale and use of the following products and services:

WoW Studio+

Style Session

Style Shifter Game

Style Evolution Consultation

Personal Styling & Shopping

Closet Edit

Personalised Color Consultation

Studio+ Member Coaching

1.2 The term "Company," "we," or "us" refers to Wonder Wardrobe SRL. The term "you" or "user" refers to the purchaser or user of our products.

1.3 By purchasing or accessing our products, you agree to comply with these Terms & Conditions, our Privacy Policy, and any additional terms specific to each product.

1.4 We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will apply to purchases made after the updated terms are published. Please review these terms periodically for updates.

2. WoW Studio+

2.1 Product Description: WoW Studio+ is an online program that provides access to video lessons, digital resources, personalised analyses, and the community.

2.2 Access Duration:

  • Studio+ grants 1 year of access to all course lessons, digital materials, and the community forum.

  • Studio+ membership includes one personalised Colour Analysis, one personalised Body Analysis, and one personalised Style Feedback, which must be used within 1 year of joining.

  • Unused analyses expire at the end of 1 year of membership and cannot be refunded, transferred, or carried over.

  • Community forums are provided as an additional free benefit. Features, channels, and availability may change over time.

2.3 Wonder Wardrobe Online Course Access:

  • If you purchased the Wonder Wardrobe Online Course before 15 December 2024, you retain full, unlimited access to the original course lessons and community forums. These materials are now situated within the Studio+ module.

  • Legacy access does not include personalised analyses (Colour, Body, or Style).

2.4 Personalised Analyses for the Wonder Wardrobe Online Course customers:

  • Personalised analyses are available exclusively to Studio+ members who purchased access on or after 16 December 2024.

  • The Wonder Wardrobe course users may purchase these analyses separately as individual products or as a bundle, subject to pricing at the time of purchase.

2.5 Pricing and Payment:
Studio+ is available for a one-time payment or a split-payment plan (where applicable).

Split Payment Plan Terms:

  • This is not a subscription and cannot be cancelled mid-term. By selecting a split plan, you commit to completing all payments.

  • Payments are handled through a secure third-party processor. We do not store your payment details.

  • Prices are subject to change, but any changes will not affect purchases already made.

2.6 Failed Payments:
In the event of a failed payment, we will attempt to charge your card up to three times within 10 days.

If payment remains unpaid after 30 days, your account may be suspended or permanently revoked until the outstanding balance is paid.

2.7 Renewal and Expiry

  • For customers who join Studio+ on or after 1 September 2025, access to lessons, materials, and personalised analyses is valid for 1 year from the date of purchase.

  • After this period, access to lessons, materials, and unused analyses will expire unless renewed.

  • Community forums remain accessible beyond the 1-year term.

  • Renewal terms and pricing will be communicated before expiry. Renewal is optional and subject to current pricing at the time of renewal.

2.8 Refund Policy:

Refunds are available within the first 30 days if fewer than 3 lessons have been watched and no digital resources have been downloaded.

Refund requests must be submitted in writing via email to daria@wonder-wardrobe.com.

2.9 Access and Behaviour:
Users receive access to Studio+ materials and community for 1 year upon full payment.

We reserve the right to terminate access if you violate community guidelines or engage in behaviour deemed inappropriate or harmful to the community.

3. Style Sessions

3.1 Product Description: Style Sessions are individual video tutorials designed to help users with specific style-related topics.

3.2 Pricing and Payment:

Style Sessions are available for a one-time payment.

Prices are subject to change, but changes will not affect purchases already made.

3.3 Refund Policy:

Due to the nature of digital tutorials, refunds are not available for Style Sessions.

3.4 Access and Behaviour:

Users receive lifetime access to purchased tutorials.

We reserve the right to terminate access without refund if you violate community guidelines or engage in inappropriate behaviour.

4. Style Shifter Game

4.1 Product Description:

The Style Shifter Game is a digital card game that provides style activities.

4.2 Pricing and Payment:

The game is available for a one-time payment.

Prices are subject to change; however, any changes will not affect purchases already made.

4.3 Refund Policy:

Due to the digital nature of the product, refunds are not available for the Style Shifter Game.

4.4 Access and Behaviour:

Users receive unlimited access to the game’s PDF version upon purchase.

We reserve the right to terminate access without refund if you violate community guidelines or engage in inappropriate behaviour.

5. Personal Consultations & Styling Services

5.1 Service Descriptions:

  • Style Evolution Consultation – A personalised session designed to help refine your style direction.

  • Personal Styling & Shopping – A one-on-one styling and shopping experience tailored to your needs.

  • Closet Edit – A guided review of your wardrobe to maximise its potential.

  • 1:1 Virtual Colour Consultation – An analysis of colours that best suit you and how to incorporate them into your wardrobe.

  • Studio+ Member Coaching – Exclusive coaching sessions for Studio+ members and the Wonder Wardrobe Students.

  • Studio+ Personalised Analyses (Colour, Body, Style) – Asynchronous feedback from a professional stylist, available individually or as a bundle for the Wonder Wardrobe course users. These specific analyses are for your personal use only and may not be transferred to another person.

5.2 Pricing and Payment:

  • Services are available for a one-time payment.

  • Prices are subject to change, but any changes will not affect purchases already made.

5.3 Refund Policy:

  • Due to the highly personalised nature of our consultations and styling services, refunds are not available once the service has been provided.

  • Rescheduling requests must be made at least 48 hours in advance. Missed appointments without prior notice will not be refunded but can be rescheduled.

6. Community Guidelines

6.1 By using our products, you agree to:

Treat other users with respect and courtesy.

Refrain from posting harmful, abusive, or offensive content.

Avoid sharing or redistributing course materials or digital resources.

6.2 Violation of these guidelines may result in:

Temporary suspension of access.

Permanent termination of access without refund.

7. Intellectual Property

7.1 All materials provided in our products, including videos, resources, games, and tutorials, are the intellectual property of Wonder Wardrobe SRL.

7.2 You are granted a non-exclusive, non-transferable license to access and use the materials for personal use only. 

You may not:

  • Reproduce, redistribute, share or sell materials with others.

  • Create derivative works or competing products.

  • Modify, reverse-engineer, or exploit the materials in any way.

8. Technical Requirements and Support

8.1 Access to our products requires an internet connection and compatible devices. It is your responsibility to ensure your devices meet the necessary requirements.

8.2 We are not responsible for issues arising from your internet provider or incompatible devices.

8.3 For technical support, contact dariat@wonder-wardrobe.com.

9. Limitation of Liability

9.1 Wonder Wardrobe SRL is not liable for:

Technical failures beyond our control.

Loss of data or interruptions in access.

Any indirect, incidental, or consequential damages resulting from the use of our products.

9.2 Our liability is limited to the amount paid for the product in question.

10. Governing Law

10.1 These Terms & Conditions are governed by and construed in accordance with the laws of the country where Wonder Wardrobe SRL operates (Romania).

10.2 Any disputes arising from these Terms will be resolved in the courts of the same jurisdiction.

11. Contact Information

For questions or concerns regarding these Terms & Conditions, please contact us at daria@wonder-wardrobe.com.

Company Details:

WONDER WARDROBE S.R.L.
CUI: RO49678309
Nr. înregistrare Reg. Com.: J40/4292/2024